Go Live Support empowers healthcare organizations and providers with real-time, on-site or virtual assistance during the critical transition to new Electronic Health Record (EHR) systems or major software upgrades. Our specialized team ensures your staff feels confident and supported from day one, minimizing disruption and accelerating productivity with immediate hands-on troubleshooting, workflow guidance, and best-practice coaching.
Key Features:
Go Live Support ensures a seamless EHR rollout experience, fostering staff confidence and successful system adoption from the very start.
Provider Onboarding streamlines the integration of new providers into your organization with a structured, efficient process tailored for healthcare. Alongside comprehensive onboarding components like EHR setup, we also offer Elbow Support as part of your onboarding package.
What is Elbow Support?
Elbow Support provides real-time, on-the-floor assistance (“elbow-to-elbow” guidance) to new providers after their initial orientation and training. This ensures that as clinicians begin seeing patients and using new systems, they have immediate access to expert help for questions, troubleshooting, and confident workflow adoption.
Key Features
Benefits
Provider Onboarding with Elbow Support gives your team the tools, training, and real-time backup they need for a seamless and successful launch—ensuring clinicians feel supported and prepared every step of the way.
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